What you need to know about intelligent process automation

If you want to implement intelligent process automation in your company, you need to understand how it works and what you can expect from it. Often, employees are unhappy with low-value, repetitive tasks, and intelligent process automation helps you eliminate these. Using AI-powered software robots to eliminate these low-value, repetitive tasks can increase employee satisfaction and reduce costs. To get the most benefits from intelligent process automation, you should understand the various types of AI and their role in implementing this technology.

Digital Blueprints are a guide to launching an intelligent process automation overhaul

A digital blueprint is a map that maps a process or automation to an individual part of the system. Blueprints are licensed by the number of features the user needs, allowing an unlimited number of people to use the software. Users can import and export automations to blueprint as required, and the software will automatically migrate the automations if they aren’t already built. Blueprints are sold in digital packages.

The blueprint comprises detailed process flows, dependencies, user stories, test cases, and other specific details. It also includes a list of all assets and stakeholders needed for the implementation. A digital blueprint will streamline workflow and align stakeholders, enabling faster project progress.

A Blueprint can capture information about business processes from all sources, and it can also be derived from unstructured sources, such as task mining tools. The data is then translated into a usable state so the users can begin optimizing their processes and designing automations immediately. 

Software robots are used to automate low-value, repetitive tasks

Robotic process automation (RPA) is a technique that uses computer software robots to handle repetitive, rule-based tasks. These software bots interact with various applications to complete tasks without human intervention. RPA helps businesses reduce staff costs and human error while freeing employees to handle more valuable tasks. Software robots can be configured to follow industry standards and provide an additional level of security. They can engage in data transfer and file encoding tasks. These software robots can also recognize events and changes.

To enable the deployment of software robots for robotic process automation, organizations must ensure that the tasks are simple and cannot involve human judgment. Robot software cannot understand ambiguous statements and must be logical and consistent. Typically, rule-based tasks include copying and pasting data and are easily programmable. However, some tasks are not suitable for software robots. The best candidate for rule-based automation is repetitive and low-value tasks requiring little human judgment.

RPA has several advantages. The technology doesn’t require a new IT transformation and uses existing IT assets and skills. Moreover, software robots do not require any new IT investment. The software can be implemented without an external software company, and it can help increase productivity and accuracy and save time. With the right RPA implementation, companies can scale their back-office processes without hiring a new staff member.

AI is involved in making intelligent process automation work

To successfully implement this technology, companies must develop an extensive plan for scaling up the implementation. It requires collaboration between technology experts and business owners. Most cognitive technologies support individual tasks, not whole processes, and almost always require integration with existing systems and processes. Before implementing AI-powered solutions, organizations must first ensure their culture and business processes support the new technology. Sometimes, the change management process may need to be more comprehensive than the original concept.

Intelligent automation tools are especially useful in the healthcare sector. These sectors need accuracy and efficiency because their internal processes can significantly impact patient care. Therefore, AI-based automation services help healthcare facilities streamline data management, insurance processing, payment cycles, and prescription management. By reducing human error and improving customer satisfaction, healthcare facilities can enhance the patient experience. Intelligent automation is the industry’s future and will continue to improve patient satisfaction and customer experience.

Help you streamline business processes and cut costs

Implementing intelligent process automation can help you streamline business processes and cut costs. With this technology, you can automate processes based on unstructured data, such as forms, documents, videos, and images. Intelligent automation makes it easy to scale without sacrificing quality or straining your current workforce. And thanks to AI (artificial intelligence), you can scale your processes without increasing staff costs. 

While the costs of implementing intelligent automation can be high, the benefits far outweigh the costs. It improves operational hygiene and customer service by identifying redundancies, conflicts, and value leaks. It also increases processing speed and regularizes outputs. And it’s worth mentioning that intelligent automation can dramatically reduce human intervention. Whether you’re looking to automate processes or reduce your workforce, this technology will immediately impact your bottom line. You may visit xcellerateit.com.au/products/kofax-totalagility to learn more about automation.

Using AI to implement intelligent automation will also boost the productive capacity of your human workforce. More than 90% of organizations anticipate this technology will increase the capacity of their human workforce. But, many of these organizations haven’t calculated the changes in tasks and roles that will be affected as a result. The results of this technology will be reflected in improved profits and increased revenue. Ultimately, intelligent automation will help your business improve.